Continuous Improvement
The main strength of Continuous Improvement (CI) is cost reduction and performance while meeting customers’ needs. LSS leaders must:
P&G's Beauty Care group implemented CI plan, resulting in +3% inventory reduction and additional incremental 2% savings.
Best Practices
• ​Challenge conventional thinking
• Use performance management to monitor current performance and identify possible improvements
• Question current policies, procedures, practices and work instructions
• Track Lessons Learned: Regularly review completed tasks and project to identify opportunities to improve
• Learn from failure and move on
• Actively invite constructive criticism on every area of the business
• Talk to your stakeholders (Voice of Customer)
​
A process called "River Jumping" is a practice that leads to creativity - the following four "R"s are utilized:
• Re-express someone else's perspective
- Approach a problem from an entirely different viewpoint​
• Related Worlds
 - Never assume that you are the first to have a particular problem.
- Never assume that you cannot learn from another experience.
• Revolution
 - Deliberately challenges existing rules and assumption.
• Random Links
- Deliberately selects a random piece of stimulus and forces a connection.
​
​Continuous Innovation is the lifeblood of the CPG industry, keeping the brand alive and the customers engaged. Companies have to create an innovation-driven organization.
Continuous Innovation
General Mills’ Fiber One 90 Calorie Brownies are a direct result of the company’s Continuous Innovation plan, G-WIN.